Professional Careers

UPM is a service organization and our employees are our greatest asset. This is why we seek highly skilled and highly motivated individuals to become a part of our team. We look for people that share a passion for the pharmaceutical industry as well as for hard work, creativity, and growth. Our employees are devoted to our mission of rapidly advancing pharmaceutical technologies and products on behalf of our clients. At the same time, we work in an enriching environment, work as a team where initiative and performance is rewarded. If you share our commitment to teamwork, enjoy a challenge, and want to feel good about the work you do, please contact UPM at to discuss our current open positions.

UPM offers competitive salaries and an excellent benefit package.


Current Open Positions at UPM Pharmaceuticals (9 October 2019)


Manufacturing Operator

The Manufacturing Operator performs manufacturing processes of solid dose tablets and capsules, and liquid dose, in accordance with SOPs, approved batch records, and cGMP procedures.

Essential Duties and Responsibilities:

  1. Weighs and samples development and commercial manufacturing batches in accordance with applicable SOPs.
  2. Sets up, operates, breaks down and cleans equipment to be used in manufacturing activities in accordance with SOPs and equipment specifications.
  3. Performs scheduled manufacturing activities in accordance with approved batch records.
  4. Performs appropriate in-process tests of manufactured products during the manufacturing process.
  5. Provides appropriate documentation of manufacturing processes and test results including maintaining and reconciling equipment and room use log books, batch records, and inventory records in accordance with SOPs.
  6. Performs appropriate cleaning of equipment and the facility in accordance with SOPs and cGMP procedures.
  7. Troubleshoots equipment/processes during the manufacturing process.
  8. Performs other duties as assigned.

Knowledge Necessary to Perform the Job:

  • Moderate knowledge of cGMP practices required.
  • Moderate knowledge of operation of technical equipment required.
  • Knowledge of processes related to the production of solid dose pharmaceutical manufacturing REQUIRED.
  • Knowledge of process related to the production of liquid dose pharmaceutical manufacturing required.
  • Knowledge of electronic data acquisitions systems to include ADP, Documentum, and FormWeigh.


High School Diploma or GED required.


Chemist I, II

Essential Duties and Responsibilities:

  1. The Pharmaceutical Chemist performs set up, calibration,operation, and maintenance of laboratory test equipment.
  2. Performs assigned work in a timely and safe manner conforming to regulatory, company, and compendium requirements.
  3. Adheres to cGMP, which include, but is not limited to, proper laboratory documentation and maintenance, and archiving of paperwork.
  4. Compiles reports of analytical tests, ensuring reports are accurate and complete with documentation of procedures, equipment, and reagents used in analytical testing.
  5. Develops proficient practical laboratory skills, a thorough knowledge of chemistry theories, analytical techniques, and adopts site procedures as required.
  6. Assists in the execution of protocols, method transfers, and validation studies under the guidance of more experienced analysts.
  7. May need training in the handling of controlled substances.
  8. Preforms routine and non-routine quality control testing of raw materials, in process, residual,finished product, and stability testing within the framework of the site policies and cGMP regulations.
  9. Participates in special studies to accomplish company and departmental goals. Records and reports data accurately and in compliance with current methods/SOPs, USP/NF, other compendium as applicable,and cGMP. Performs duties under the guidance of laboratory management or designee.


To qualify for a Chemist I - Bachelor’s Degree in Chemistry or related science field is required with 2 years of pharmaceutical experience in a professional setting is preferred (university internships do not meet this criteria).

To qualify for a Chemist II - Bachelor’s Degree in Chemistry or related science field is required with 4 years of pharmaceutical experience in a professional setting is preferred (university internships do not meet this criteria).


Director of Business Development

Essential Duties and Responsibilities:

  1. Manages the Sales / Marketing team
  2. Develop and execute the sales strategy for the organization to increase revenues.
  3. Identify, qualify, develop, and convert leads into business opportunities.
  4. Ensure that sales targets are achieved by maintaining sales networking and client development activities.
  5. Identifying market potential by defining the market, and forecasting projected business.
  6. Work with internal teams to translate customer needs and expectations into reality; develop industry knowledge and maintain awareness of industry trends.
  7. Develop, implement, and refine department policies and procedures to ensure overall effective departmental performance.
  8. Establish and implement short and long range sales goals

Knowledge Necessary to Perform the Job:

  1. Excellent verbal, written, and presentation communication skills.
  2. Ability to engage clients at all levels of the organization.
  3. Proven track record of developing, managing and motivating sales teams.
  4. Manages multiple priorities and deadlines.
  5. Utilization of sales lead software


Bachelors or Master’s degree in sales/marketing/business. Extensive knowledge and experience in sales and marketing strategies of 8+ years.

Must be willing to relocate to Bristol, TN. Position is located in Bristol.


Manager of Quality Systems

Under management of quality assurance leadership, directs and performs activities ensuring quality assurance, cGMP, regulatory agency, and internal SOP compliance support for pharmaceutical projects.

Essential Duties and Responsibilities:

  • Perform internal and external audits of GMP systems.
  • Manage quality metrics program, develop key process indicators and provide reports to company management.
  • Lead cross functional teams to complete annual product reviews.
  • Serve as lead author and/or reviewer of investigations, deviations, laboratory investigations, customer quality audits, product complaints and change controls related to the site.
  • Review batch records and laboratory analytical reports for accuracy and compliance with cGMP and company SOPs prior to allowing formal company release of manufacturing activity or products.
  • Review laboratory and manufacturing specifications, equipment qualifications, validation protocols and reports for accuracy and compliance with cGMP, and company SOPs.
  • Provide timely and effective updates and communication to management relative to audit results, organization compliance to cGMPs and other quality efforts.
  • As required, host client and/or Regulatory Agency audits and provide feedback on client contract proposals concerning scope of work and costs.
  • Provide assistance with the oversight of the calibration and maintenance program for manufacturing equipment, instrumentation, and measuring devices.
  • Assist in maintaining all regulatory, compliance documents, and CAPAs.
  • Provide cGMP training to personnel.
  • Write and revise company Standard Operating Procedures (SOPs).
  • Assist in ensuring compliance with all safety and environmental requirements associated with the manufacturing and laboratory activities.
  • Performs other duties as required.


  • Bachelor’s degree in Chemistry, engineering or related scientific field. Advanced degree preferred.   Equivalent combination of education and experience or training is acceptable.  At least 10 years of experience in Quality Assurance management in a GMP pharmaceutical manufacturing environment.   Equivalent combination of education and experience or training is acceptable.
  • Expert knowledge of FDA regulations 21 CFR Parts 210 & 211, and ICH Guidelines
  • Expert knowledge of oral dose and semi-solid manufacturing processes essential.
  • Knowledge of QC inspection and QC lab processes.
  • Knowledge of analytical test methods (HPLC, dissolution, content uniformity).
  • Knowledge of validation requirements (equipment, process, software).


To apply, send resume and salary requirements to: